Shipping Information
Orders are usually shipped within 1 to 2 business days. Delivery times vary depending on the destination country.
Typical delivery estimates:
- Netherlands: 1 to 2 working days
- Germany, France: 2 to 3 working days
- Spain, Italy: 3 to 4 working days
Shipping Within the European Union
ZERO JAPAN products can be shipped directly from our webshop to customers throughout the European Union.
United Kingdom and Norway
Due to import regulations and consumer tax thresholds, direct orders from our webshop are currently not available for customers in the United Kingdom or Norway. Customers in these countries can purchase ZERO JAPAN products through local retailers and specialty shops. See our Retail Partners page for a full list.
Switzerland
We do ship directly to Switzerland. As Switzerland is outside the European Union, orders may be subject to import duties and VAT charged by Swiss customs upon delivery. These charges are not included in the checkout price and are the responsibility of the customer.
Questions About Your Order
If you have questions about the status of your shipment, please contact us with your order number and we will be happy to help.